Services

Computer Support Services BerkshireWe are different from other suppliers of IT services, but offer a complete service to businesses with 1 to 53 computers. Our aim is to understand your business so we can recommend the most cost-effective solution to you. Our goal is simple – to create for you a solution which does exactly what you want, that works so well, you will recommend us to others. The majority of our new customers come from recommendations.

We take on board a new customer by understanding what they want from a business point of view, not a technical point of view. We then propose our solution and if you are happy with that we implement the solution. You decide how you want to pay, with a monthly fixed fee or pay for the time you use with  no monthly charges and no annual contract.

We believe in our service so much our monthly support contract is exactly that, just 30 days notice if you want to leave. Our Pay-As-You-Go has no notice period.

Pay As You Go

For smaller businesses who need ad-hoc support our pay as you go service is perfect. You are billed in 15 minute blocks, with a discount when a job takes an hour. The quality of service is the same as a monthly contract, you are just not committed to a monthly fee.

Monthly Contract

We have monthly contracts available for customers with more than five computers. This is suitable for people who want an unlimited amount of support rather than on a pay as you go basis. For details see our monthly contract page

Why CrackingIT?

  • No annual support contract
  • Pay As You Go
  • We speak your language not computer speak
  • We maintain customers by exceptional service
  • Our customers recommend us