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A first rate, efficient IT company. Really effective, realistic and proficient. Whether it be a telephone network or a couple of PCs, Cracking IT are spot on.
CrackingIT has been taking care of our business and personal IT needs for years. They have shepherded us through the set-up of our dental practice 2½ years ago and most recently as we converted from one dental software to another. They make it so easy every step of the way from filling out the paperwork and coordinating with the software provider. On a daily basis, they always answer the phone call or text and are able to sort things out remotely or in person. It’s one less thing to worry about knowing CrackingIT is watching out for our IT systems.
We've been working with Cracking IT now for over a year and they offer a brilliant service. Like all businesses, we need to have our IT systems and emails functioning properly all the time and it's great to know we can just call on Cracking IT to get things sorted efficiently and quickly. They can often resolve problems remotely and this saves time and money. I would highly recommend Giles and his guys - they are responsive, knowledgeable and offer real value for money. They've certainly made our lives easier!
For smaller businesses who need ad-hoc support our pay as you go service is perfect. You are billed in 15 minute blocks, with a discount when a job takes an hour. The quality of service is the same as a monthly contract, you are just not committed to a monthly fee.
- No annual support contract
- Pay As You Go
- We speak your language not computer speak
- We maintain customers by exceptional service
- Our customers recommend us