Most IT support services are unaffordable to home office workers or one person businesses. That has changed with CrackingIT. We understand that you want your system to work without complications and without spending a fortune.
Just like a larger business we will understand what you need and propose a suitable solution. We can ensure that:
- Your emails work
- Your printers and scanners work
- Your information is backed up
- Your virus software and firewall are working
- Install software for you
- Stop your machine stalling or going on a go slow
- Help when you are stuck
- You have a professional telephone solution
When you’re working in an office you have the ability to ask your colleagues for help, whilst at home this is not easy. We have remote access software which means we can, with your permission, see your screen and even take over. This allows us to rapidly fix your problem or see what you are doing wrong.
The best thing about this is you only pay for what you use. Call us once a year or once a week – we don’t mind as long as you are satisfied and recommend us, which is our key quality metric.
- We bill by the hour or in 15 minute blocks
- We invoice you at the end of the month
Whatever you need to make your home office work, we can help you. It is not unknown for us to help plug together television systems!
For smaller businesses who need ad-hoc support our pay as you go service is perfect. You are billed in 15 minute blocks, with a discount when a job takes an hour. The quality of service is the same as a monthly contract, you are just not committed to a monthly fee.
- No annual support contract
- Pay As You Go
- We speak your language not computer speak
- We maintain customers by exceptional service
- Our customers recommend us